SMART KNOWLEDGE CONSULTANT

A 1 1/2 inhouse program Organized by MRS Management Sdnb Bhd Conducted at Damai Beach Resort, Kuching in conjunction with their Annual Dinner.

Researchers tell us that up to 80% of success on the job is due to our emotional intelligence or EQ and only up to 20% due to our IQ or technical know how. Another studies shows that 30 employee left the organization because of better offer or salary and benefit factors and 70% employee left related with emotional and relationship factors either with their leader or supervisor. Most of the company focus too much on improving their salary and benefit structure in order to retain the employee and yet the turnover rate still very high. This particular program has been design to develop the EQ skills to leader so that they able to balance the task oriented and people oriented in producing high productivity in a work place.


Course Objective
• Develop the ability to sense, understand and effectively apply emotions as a source of
motivation, information and influence
• Understand how EQ influences the way they respond to others and themselves
• Discover how to apply EQ in the workplace for enhancing teamwork and leadership
• Gain insights into why and how individuals get into conflicts and what can be done to
prevent and resolve conflicts effectively
• Acquire skills and knowledge to apply people skills in the workplace to enhance
Performance , productivity and develop good customer service

• Full package of 5S Implementation
• Training Needs Analysis and Training Plan
• Step by step implementing KPI
• Developing Employee handbook
• Setting up HR Department
• Out sourcing Training & Development Function

THOSE COMPANIES WHO HAVE ENGAGED HJ AZMI HJ ABU BAKAR OR SENDING THEIR STAFF TO HIS PROGRAM (EITHER INHOUSE OR PUBLIC PROGRAM)

i. ACM
ii. Allied Hori
iii. BASF Petronas Chemical Malaysia Sdn Bhd
iv. Bank Pembangunan
v. BERNAMA
vi. Bina Darul Aman Berhad
vii. Bridgestone
viii. Celcom
ix. Daiboichi
x. Daimler Chrysler
xi. Damansara Hospital Specialist
xii. Delphi Packard
xiii. Diethelm
xiv. EPIC Hroup
xv. Emerson Sdn Hd
xvi. Faber Group
xvii. Felda Oil Products
xviii. Felda Plantation
xix. FAMA
xx. FIMA Berhad
xxi. First Elastic Corporation
xxii. Grand Bank Yatch
xxiii. Gula Perak
xxiv. Hitachi Chemical
xxv. Hualon Industries
xxvi. INTAN
xxvii. Infineon Technology (M)Sdn Bhd
xxviii. Islamic Bank Development ( Brunei )
xxix. Iskandar Investment Berhad
xxx. Jabatan Bekalan Air pahang
xxxi. JKR Sabah
xxxii. JVC Electronics Corporation
xxxiii. Jaya Kuik Sdn Bhd, Sandakan
xxxiv. KANEKA ELECTECH
xxxv. KEMENTAH (Brunei)
xxxvi. Kementerian Kewangan
xxxvii. Kenanga Investment Bank
xxxviii. Kenwood Electronics
xxxix. KOMAG (USA)Penang
xl. Lafarge Concrete
xli. Lembaga Air Perak
xlii. Lucas Automotive
xliii. Lutz Proper
xliv. Mara kelantan
xlv. Maybank Ventures
xlvi. MC Packaging
xlvii. Mechma Boiler
xlviii. Malaysian Industry & Development Finance (MIDF)
xlix. MISC
l. Miri Port , Sarawak
li. Mitsumi Electronics
lii. Mitsubichi Electrics Malaysia
liii. MTBE Petronas
liv. MBSB
lv. Naza Automotive
lvi. Nippon Precision.
lvii. Nemic Lambda Electrics
lviii. Nestle Kuching
lix. NSTP Berhad
lx. Pasir Gudang Edible Oil
lxi. Pelabuhan Tanjung Pelepas
lxii. Penang Port Sdn Bhd
lxiii. Permint Plywood
lxiv. Perwaja Steel
lxv. Petronas Gas
lxvi. Petronas Penapisan Melaka
lxvii. PLUS
lxviii. Produa
lxix. Proton
lxx. Pioneer (M) Sdn Bhd
lxxi. Pure circle (M) Sdn Bhd - Nilai
lxxii. Pure
lxxiii. RISDA
lxxiv. Ryoden (Malaysia( sdn Bhd
lxxv. Sabah Electric
lxxvi. Sarawak Hydro
lxxvii. Sarawak Timber Industry Development Corporation
lxxviii. Sarawak SEDC
lxxix. Sarawak Gen Hospital
lxxx. SEBUBU Industries (Sarawak)
lxxxi. SESCO
lxxxii. SICOFA
lxxxiii. Sepatu Timur
lxxxiv. Sime Tyres International
lxxxv. SMK Electronics
lxxxvi. SP Setia Berhad
lxxxvii. Tanjong Pelepas Port
lxxxviii. TEAC Electronics
lxxxix. Tenaga Nasional Berhad
xc. Telekom malaysia
xci. Times Telekom
xcii. TRW Automotive
xciii. Unileaver
xciv. Universiti Putra Malaysia
xcv. Univ Tun Hussien Onn
xcvi. United Borneos
xcvii. UEM BUILDERS
xcviii. Uda Mall Sdn Bhd
xcix. UDA Holdings
c. Utusan Melayu
ci. Wearnes Electronics
cii. West Port
ciii. YCH Logistics

 Sharpening administrative skills and office management
 Enhancing communication and interpersonal skills
 Basic Human Resource Management Skills
 8 Kompetensi pembangunan perkeranian
 Managing Training function effectively
 Kemahiran Penyeliaan
 Understanding and implementing Key performance Indicators (KPI)
 Step by steps on 5S implementation
 Implementation of Training Needs Analysia (TNA)
 Membasmi Pembaziran dan meningkatkan produktiviti
 Membina Budaya Sikap Kerja Positif dan Motivasi Diri
 Pengurusan Pejabat Rekod dan fail berkesan
 Membina kecemerlangan Modal Insan Bagi Pemandu dan pekerja dispatch
 Managing work priorities and self empowerment skills
 Train a Trainer
 Supervisor EQ Leadership skills
 Managing and adapting Change
 Multiple skills for Secretary
 Building Extra Ordinary Teamwork
 Experiential Teambuilding and motivation program
 Kuasai Kecemerlangan Kamu (3K)
 7 Kemahiran Pro-kreaktif pemimpin cemerlang
 And some other customized training programs

HJ AZMI HJ A. BAKAR has more than 16 years hands on experience in Human Resource and training. He obtained his Diploma in Public Administration from UiTM, Shah Alam and then pursue for Master in Human Resource Management from St. Clement University, U.K. He had held various senior management position in giant multi-national manufacturing companies such as Taiko Electronics, Sharp Manufacturing, GP Batteries, Schick- Warner Lambert, Flextronics Industries Malaysia and Mieco Chipboard Berhad.

Hj Azmi has extensively involve in training for the past 17 years associating with other Training providers such as FMM Institute of Manufacturing, Bob Proctors, Anugerah HRM, Delmarco, ANK Consultant, Times Management where he had conducted many public and in-house programs with companies such as BERNAMA, Produa, UMW Toyota, Unilever, Mitsumi Electric, BASF Petronas, Proton, Sabah Electric, Sacofa, Sarawak General Hospital, JKR Sabah, Kenanga Investment Bank, Lafarge Cement, MTBE Petronas, Lucas automotive, Sime Tyres International, Summi Rubber, Sarawak Hydro, Faber, Maybank Venture, INTAN, Univeristi PUTRA, Naza automotive, UEM, Tenaga Nasional, WR Grace, Flexsys Chemical, Mechma boiler, Sharp manufacturing, Wearnes Electronics, SMK Electronics, Kenwood, Tryotech, Pasir Gudang Edible Oil, Grandbank Yatch, Time Telecom, INTAN, KEMENTERIAN KEWANGAN, MMI industries, H&R Johnson, Pelabuhan Tanjung Pelepas, West Port, Lembaga Pelabuhan Kelang, Penang Port, Yamaha Electronics, GP Doors, Malaysian Galvanized, KOMAG, Pioneer, Bridgestone, Bank Industri, Sebubu Berhad Sarawak, Nestle, KEMENTERIAN PERTAHANAN BRUNEI (KEMENTAH),Gula Perak and etc, which include clerical development, teambuilding, Times Management, Performance Management and appraisal, EQ Supervisory skills, managing change, Developing KPI, 5S implementation, Office administration, positive working attitude and self motivation, train a trainer, Presentation skills, amongst others.

Hj Azmi was also a member of Malaysian Institute of Human Resource Management (MIHRM) , member to Malaysian Facilitator Association and certified EQ Trainer by ITSP Asia & Stamford College.

smart knowledge Consultant(CA 0109734-P)

Main Office :

92 Jln Laman Kemboja 3/1, laman Kemboja, Kota Seri Emas
71800 Nilai, Negeri Sembilan
Tel / Fax : 06 – 799 9293 HP : 013-3350036

Kuantan Office
No 10 Lorong Sg Isap Damai 13
25150 Kuantan Pahang
Tel : 013-9864049 Fax : 09-536 4099


Lead by its Principal Consultant, Hj Azmi Hj Abu Bakar, SMART KNOWLEDGE CONSULTANT have been in the training industries more than 14 years either in public programs or in-house training and would be able to offer a specific training programs as well as those that need to be customized to meet the training needs of specific industries.

Program outlines and objectives are being designed to be cost effective without compromising on the quality of the program and the desired result.

smartknowledge™ believe that effective training should include the followings;

 Pre-discussion between training provider and client
 Customized program
 Course materials based on clients objectives and target participants
 Highly interactive
 Funs in training approach
 Experiential learning approach
 Relevant case studies and management games
 Qualified trainers and facilitators specializing in related field for specific
program
 Follow up program to enhance progressive acquiring of knowledge and skills

OUR QUALITY STATEMENT
SPECIFIC - Content
MEASURABLE - Result before and after
ACHIEVABLE - Goal
REALISTICS – Approaches & Methodology
TIMELY - Application